Shropshire network service status
If your issue is not listed, please call our support team on 0333 880 4141
Degraded Performance
Investigating
Identified
Monitoring
Resolved
1 incident update
Monday 9th December 2024
5:41 pm
We've detected an issue that may be affecting your internet service in Bushmoor. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update at 9am.
Partial Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Tuesday 10th December 2024
10:43 am
Our investigation into the issue is ongoing, but we haven't yet identified the exact cause. Engineers are on their way to your area to find the exact cause of the problem. We're doing everything we can to restore your service as quickly as possible. We'll provide more information soon. Expect our next update by 2pm
1:17 pm
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected 11-12-24 before 12pm.
Partial Outage
Investigating
Identified
Monitoring
Resolved
3 incident updates
Monday 9th December 2024
11:04 am
We've detected an issue that may be affecting your internet service in SY5 9 Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update by 1pm
Tuesday 10th December 2024
3:19 pm
We've requested engineers to be sent to your area to help pinpoint the problem. We'll keep you updated once a visit has been arranged. Expect our next update on the Wednesday 11th December.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
2 incident updates
Monday 9th December 2024
5:52 pm
We've detected an issue that may be affecting your internet service in Habberley. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update at 9am.
Tuesday 10th December 2024
5:28 pm
Our investigation into the issue is ongoing, we haven't yet identified the exact cause. We've requested engineers to be sent to your area to help pinpoint the problem. We'll keep you updated once a visit has been arranged. Expect our next update at 9am.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
1 incident update
Tuesday 10th December 2024
7:44 pm
We've detected an issue that may be affecting your internet service in the Vennington area. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update by 9am, 11-12-24.
Partial Outage
Investigating
Identified
Monitoring
Resolved
6 incident updates
Sunday 8th December 2024
9:05 am
We've detected an issue that may be affecting your internet service in Hughley or SY5 6 area. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
11:03 am
The issue affecting your broadband service has been fully resolved. Your connection should now be back to normal. We appreciate your patience and understanding while we worked to fix the issue. Should you still have an issue please call us on 0333 880 4141 or email helpdesk@voneus.com
Partial Outage
Investigating
Identified
Monitoring
Resolved
3 incident updates
Monday 9th December 2024
5:49 pm
We've detected an issue that may be affecting your internet service in Longville. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update at 19:00pm.
1:37 pm
The issue affecting your broadband service has been fully resolved. Your connection should now be back to normal. We appreciate your patience and understanding while we worked to fix the issue. Should you still have an issue please call us on 0333 880 4141 or email helpdesk@voneus.com
Partial Outage
Investigating
Identified
Monitoring
Resolved
3 incident updates
Tuesday 10th December 2024
4:04 pm
We've detected an issue that may be affecting your internet service in Vennington. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update by 5.30pm.
7:40 pm
The issue affecting your broadband service has been fully resolved. Your connection should now be back to normal. We appreciate your patience and understanding while we worked to fix the issue. Should you still have an issue please call us on 0333 880 4141 or email helpdesk@voneus.com