Service Status

Monday 9th December 2024

11:51 am

We've detected an issue that may be affecting your internet service in NP7 9**. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in the next 3 hours.

2:53 pm

We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected in the next 3 hours.

6:37 pm

We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update is expected on 10 December.

Tuesday 10th December 2024

5:02 pm

Our investigation into the issue is ongoing, we haven't yet identified the exact cause. We've requested engineers to be sent to your area to help pinpoint the problem. We'll keep you updated once a visit has been arranged. Expect our next update within the next 24 hours.

Monmouthshire network service status