Somerset network service status

If your issue is not listed, please call our support team on 0333 880 4141

Degraded Performance
Investigating
Identified
Monitoring
Resolved

2 incident updates

Monday 9th December 2024
1:34 pm
We've detected an issue that may be affecting your internet service in the BA4 area. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in the next 24 to 48 hours.

2:00 pm
Our investigation into the issue is ongoing, we haven't yet identified the exact cause. We've requested engineers to be sent to your area to help pinpoint the problem. We'll keep you updated once a visit has been arranged. Expect our next update by the 16th of December 2024 .
Scheduled Maintenance

Thursday 12th December 2024 at 11:00 to Thursday 12th December 2024 at 13:00

We will be performing scheduled maintenance affecting BA11 2**
on the 12th December between 11am and 1pm.

During this time, users can expect a full outage.