Powys network service status
If your issue is not listed, please call our support team on 0333 880 4141
Partial Outage
Investigating
Identified
Monitoring
Resolved
3 incident updates
Monday 9th December 2024
4:41 pm
We've detected an issue that may be affecting your internet service in the LD3 area. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update within the next 24 to 48 hours.
Tuesday 10th December 2024
7:46 am
Our investigation into the issue is ongoing, we haven't yet identified the exact cause. We've requested engineers to be sent to your area to help pinpoint the problem. We'll keep you updated once a visit has been arranged. Expect our next update in the next 3 - 4 hours.
Partial Outage
Investigating
Identified
Monitoring
Resolved
4 incident updates
Friday 6th December 2024
11:53 pm
We've detected an issue that may be affecting your internet service in NP8 1xx. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Tuesday 10th December 2024
8:42 am
Our investigation into the issue is ongoing, but we haven't yet identified the exact cause. Engineers are on their way to your area to find the exact cause of the problem. We're doing everything we can to restore your service as quickly as possible. We'll provide more information soon. Expect our next update within the next 24 to 48 hours.
Partial Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Monday 9th December 2024
6:26 pm
We've detected an issue that may be affecting your internet service in LD3 8XX. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update on 10 December.
Tuesday 10th December 2024
6:22 pm
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. The next update is expected on 11 December.
Partial Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Tuesday 10th December 2024
7:56 am
We've detected an issue that may be affecting your internet service in LD3 8**. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in the next few hours.
6:37 pm
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. The next update is expected on 11 December.
Partial Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Tuesday 10th December 2024
7:58 am
We've detected an issue that may be affecting your internet service in LD3 8**. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in the next few hours.
6:39 pm
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. The next update is expected on 12 December.
Major Outage
Investigating
Identified
Monitoring
Resolved
5 incident updates
Saturday 7th December 2024
12:26 pm
We are experiencing a service outage impacting LD3 8** caused by
an unplanned power cut in the Brecon area confirmed by National Grid
We apologise for any inconvenience.
an unplanned power cut in the Brecon area confirmed by National Grid
We apologise for any inconvenience.
Tuesday 10th December 2024
1:48 pm
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected by 7pm.
Partial Outage
Investigating
Identified
Monitoring
Resolved
3 incident updates
Saturday 7th December 2024
12:58 pm
We've detected an issue that may be affecting your internet service in NP4 0xx. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Tuesday 10th December 2024
2:37 pm
The issue affecting your broadband service has been fully resolved. Your connection should now be back to normal. We appreciate your patience and understanding while we worked to fix the issue. Should you still have an issue please call us on 0333 880 4141 or email helpdesk@voneus.com
Partial Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Tuesday 10th December 2024
6:33 am
We've detected an issue that may be affecting your internet service in CF44 9**. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
6:27 pm
The issue affecting your broadband service has been fully resolved. Your connection should now be back to normal. We appreciate your patience and understanding while we worked to fix the issue. Should you still have an issue please call us on 0333 880 4141 or email helpdesk@voneus.com