North Yorkshire network service status
If your issue is not listed, please call our support team on 0333 880 4141
Partial Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Friday 6th December 2024
11:09 am
We've detected an issue that may be affecting your internet service in the YO18 area. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in the next 24 to 48 hours.
Tuesday 10th December 2024
8:31 am
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected on the 11th December.
Partial Outage
Investigating
Identified
Monitoring
Resolved
3 incident updates
Sunday 8th December 2024
12:25 pm
We've detected an issue that may be affecting your internet service in Tollerton Caravan Park. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Tuesday 10th December 2024
11:13 am
Our investigation into the issue is ongoing, we haven't yet identified the exact cause. We've requested engineers to be sent to your area to help pinpoint the problem. We'll keep you updated once a visit has been arranged. Expect our next update within the next 24 hours.
Partial Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Saturday 7th December 2024
7:00 pm
We've detected an issue that may be affecting your internet service in YO21 2**. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Tuesday 10th December 2024
3:35 pm
Our investigation into the issue is ongoing, we haven't yet identified the exact cause. We've requested engineers to be sent to your area to help pinpoint the problem. We'll keep you updated once a visit has been arranged. Expect our next update in the next 3 hours.
Partial Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Tuesday 10th December 2024
6:21 am
We've detected an issue that may be affecting your internet service in YO41 xxx. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
6:24 pm
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. The next update is expected on 11 December.
Partial Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Tuesday 10th December 2024
4:04 pm
We've detected an issue that may be affecting your internet service in YO18 8**. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in the next 3 hours.
7:28 pm
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. The next update is expected on 11 December.
Partial Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Tuesday 10th December 2024
4:09 pm
We've detected an issue that may be affecting your internet service in YO62 7**. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in the next 3 hours.
7:34 pm
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. The next update is expected on 11 December.
Partial Outage
Investigating
Identified
Monitoring
Resolved
1 incident update
Tuesday 10th December 2024
3:45 pm
We've detected an issue that may be affecting your internet service in YO18 8**. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in the next 3 hours.
Partial Outage
Investigating
Identified
Monitoring
Resolved
1 incident update
Tuesday 10th December 2024
4:17 pm
We've detected an issue that may be affecting your internet service in YO62 7** Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in the next 3 hours.
Degraded Performance
Investigating
Identified
Monitoring
Resolved
2 incident updates
Tuesday 10th December 2024
5:26 pm
We've detected an issue that may be affecting your internet service in Malton Grange Caravna Park. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update by tomorrow 12pm.
5:44 pm
Our investigation into the issue is ongoing, we haven't yet identified the exact cause. We've requested engineers to be sent to your area to help pinpoint the problem. We'll keep you updated once a visit has been arranged. Expect our next update tomorrow by 12pm.
Partial Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Sunday 8th December 2024
10:35 am
We've detected an issue that may be affecting your internet service in Farndale. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Tuesday 10th December 2024
3:04 pm
The issue affecting your broadband service has been fully resolved. Your connection should now be back to normal. We appreciate your patience and understanding while we worked to fix the issue. Should you still have an issue please call us on 0333 880 4141 or email helpdesk@voneus.com
Partial Outage
Investigating
Identified
Monitoring
Resolved
3 incident updates
Saturday 7th December 2024
10:22 am
We've detected an issue that may be affecting your internet service in the Kildale area. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Tuesday 10th December 2024
3:10 pm
The issue affecting your broadband service has been fully resolved. Your connection should now be back to normal. We appreciate your patience and understanding while we worked to fix the issue. Should you still have an issue please call us on 0333 880 4141 or email helpdesk@voneus.com
Partial Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Saturday 7th December 2024
12:03 am
We've detected an issue that may be affecting your internet service in YO62 7xx. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Tuesday 10th December 2024
3:14 pm
The issue affecting your broadband service has been fully resolved. Your connection should now be back to normal. We appreciate your patience and understanding while we worked to fix the issue. Should you still have an issue please call us on 0333 880 4141 or email helpdesk@voneus.com
Partial Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Tuesday 10th December 2024
4:15 pm
We've detected an issue that may be affecting your internet service in YO62 7**. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in the next 3 hours.
7:40 pm
The issue affecting your broadband service has been fully resolved. Your connection should now be back to normal. We appreciate your patience and understanding while we worked to fix the issue. Should you still have an issue please call us on 0333 880 4141 or email helpdesk@voneus.com
Scheduled Maintenance
Friday 6th December 2024 at 12:00 to Friday 6th December 2024 at 13:00
We will be performing scheduled maintenance affecting the YO18 area on the 6th of December 2024 between 12:00 and 13:00. During this time, users can expect a full outage of approximately 30 minutes to an hour as the work is carried out.