Essex network service status

If your issue is not listed, please call our support team on 0333 880 4141

Partial Outage
Investigating
Identified
Monitoring
Resolved

2 incident updates

Monday 9th December 2024
2:18 pm
We've detected an issue that may be affecting your internet service in the CM5 area. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in the next 24 to 48 hours.

Tuesday 10th December 2024
3:17 pm
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected on the 11th December.
Scheduled Maintenance

Monday 9th December 2024 at 10:00 to Monday 9th December 2024 at 11:30

We will be performing scheduled maintenance affecting CM5 0**
on the 9th December from 10am - 11:30am.
During this time, users can expect a full outage.