Devon network service status
If your issue is not listed, please call our support team on 0333 880 4141
Major Outage
Investigating
Identified
Monitoring
Resolved
7 incident updates
Sunday 8th December 2024
12:47 pm
We've detected an issue that may be affecting your internet service in Talaton. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
4:40 pm
Our investigation into the issue is ongoing, but we haven't yet identified the exact cause. Engineers will be in your area on the 13th of December 2024 to find the exact cause of the problem. We're doing everything we can to restore your service as quickly as possible. We'll provide more information soon. Expect our next update on the 13th of December 2024.
Major Outage
Investigating
Identified
Monitoring
Resolved
1 incident update
Thursday 12th December 2024
6:28 pm
We've detected an issue that may be affecting your internet service in Insert postcode area. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update Insert expected date of next update.
Partial Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Saturday 7th December 2024
2:16 pm
We've detected an issue that may be affecting your internet service in EX5 2**. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Tuesday 10th December 2024
7:30 am
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected on the 13th of December 2024.
Partial Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Saturday 7th December 2024
11:00 am
We've detected an issue that may be affecting your internet service in EX14 3xx. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Tuesday 10th December 2024
7:32 am
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected on the 13th of December 2024.
Partial Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Saturday 7th December 2024
4:24 pm
We've detected an issue that may be affecting your internet service in Springfield Holiday Park. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Tuesday 10th December 2024
12:52 pm
The issue affecting your broadband service has been fully resolved. Your connection should now be back to normal. We appreciate your patience and understanding while we worked to fix the issue. Should you still have an issue please call us on 0333 880 4141 or email helpdesk@voneus.com
Scheduled Maintenance
Tuesday 10th December 2024 at 10:30 to Tuesday 10th December 2024 at 12:30
We will be performing scheduled maintenance affecting EX5 2**
on the 10th December from 10:30am until 12:30 During this time, users can expect a full outage.
on the 10th December from 10:30am until 12:30 During this time, users can expect a full outage.
Scheduled Maintenance
Friday 6th December 2024 at 00:00 to Friday 6th December 2024 at 06:00
We will be performing emergency maintenance affecting the EX14 4TP and EX14 9** postcode areas on 06.12.2024 between 00:00am until 06:00am. During this time, users can expect intermittent service. We apologise for any inconvenience caused.