Ceredigion network service status
If your issue is not listed, please call our support team on 0333 880 4141
Partial Outage
Investigating
Identified
Monitoring
Resolved
1 incident update
Tuesday 10th December 2024
8:20 am
We've detected an issue that may be affecting your internet service in Penygarn. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in next few hours.
Major Outage
Investigating
Identified
Monitoring
Resolved
5 incident updates
Sunday 8th December 2024
10:33 am
We've detected an issue that may be affecting your internet service in SA38 in the Ceredigion area. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update
12:57 pm
We are currently investigating the issue and believe it may be related to the extreme weather we have experienced lately. To help pinpoint the problem we have requested engineers to visit your area. Once the visit is arranged, we will be sure to keep you updated.
You can expect our next update by the 11th December. Thank you for your patience and understanding as we work to resolve this as quickly as possible.
You can expect our next update by the 11th December. Thank you for your patience and understanding as we work to resolve this as quickly as possible.
Partial Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Saturday 7th December 2024
1:34 pm
We are experiencing a service outage impacting SA44 6** caused by
an unplanned power cut in the Blaensylltyn area confirmed by National Grid.
We apologise for any inconvenience.
an unplanned power cut in the Blaensylltyn area confirmed by National Grid.
We apologise for any inconvenience.
Tuesday 10th December 2024
12:58 pm
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. Next update expected on the 12th December.
Partial Outage
Investigating
Identified
Monitoring
Resolved
3 incident updates
Monday 9th December 2024
7:56 am
We've detected an issue that may be affecting your internet service in SY25. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
5:07 pm
We are currently investigating the issue and believe it may be related to the extreme weather we have experienced lately. To help pinpoint the problem, we have requested engineers to visit your area. Once the visit is arranged, we will be sure to keep you updated.
You can expect our next update on the 11th December. Thank you for your patience and understanding as we work to resolve this as quickly as possible.
You can expect our next update on the 11th December. Thank you for your patience and understanding as we work to resolve this as quickly as possible.
Major Outage
Investigating
Identified
Monitoring
Resolved
6 incident updates
Saturday 7th December 2024
3:11 am
We've detected an issue that may be affecting your internet service in SA38 9xx. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
6:41 pm
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. The next update is expected on 11 December.
Partial Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Tuesday 10th December 2024
8:14 am
We've detected an issue that may be affecting your internet service in SA38. Our team is investigating the situation to determine the cause. We'll share more details once we have further information. Expect our next update in the next few hours.
6:42 pm
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. The next update is expected on 12 December.
Partial Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Monday 9th December 2024
5:14 pm
Our engineers have found the cause of the issue, and our now working on repairs. We're doing everything we can to restore your service as quickly as possible. We'll provide more information soon. Expect our next update within the next 24 to 48 hours.
Tuesday 10th December 2024
8:12 am
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. The next update is expected on 12 December.
Partial Outage
Investigating
Identified
Monitoring
Resolved
2 incident updates
Tuesday 10th December 2024
8:23 am
We've detected an issue that may be affecting your internet service in SA44 5**. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
6:44 pm
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. The next update is expected on 12 December.
Major Outage
Investigating
Identified
Monitoring
Resolved
5 incident updates
Saturday 7th December 2024
2:53 pm
We've detected an issue that may be affecting your internet service in SA43 2xx. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
Tuesday 10th December 2024
6:56 pm
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. The next update is expected on 12 December.
Major Outage
Investigating
Identified
Monitoring
Resolved
5 incident updates
Monday 9th December 2024
8:27 am
We've detected an issue that may be affecting your internet service in SA44. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
7:14 pm
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. The next update is expected on 12 December.
Partial Outage
Investigating
Identified
Monitoring
Resolved
3 incident updates
Saturday 7th December 2024
12:48 pm
We are experiencing a service outage impacting SA44 6xx caused by
unplanned works in the Llandysul area confirmed by National Grid.
We apologise for any inconvenience.
unplanned works in the Llandysul area confirmed by National Grid.
We apologise for any inconvenience.
7:18 pm
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. The next update is expected on 12 December.
Partial Outage
Investigating
Identified
Monitoring
Resolved
3 incident updates
Friday 6th December 2024
11:41 pm
We've detected an issue that may be affecting your internet service in SA43 2xx. Our team is investigating the situation to determine the cause. We'll share more details once we have further information.
7:23 pm
We're sorry, there has been a delay. This issue remains open and is ongoing - regular updates will continue to be provided. You can find more information about the issue in our previous updates. The next update is expected on 12 December.